Author: Editor

This month, I discuss Barry Schwartz's book, The Paradox of Choice, which examines why having more options can actually make people less happy and less productive....

This past month, I worked with an organization on their 5-year strategic plan. As those of you who have done a strategic plan well know, strategic planning involves a lot of brainstorming. During this process, my client sent me an interesting article discussing some research...

One of the primary points in this article is that recognizing who your department's clients are is key to successful strategic planning. For example, in the case of legal administrators, their primary clients are the lawyers in their firm, rather than the firm's external clients....

When we talk about leadership, we often focus on individual behavior. However, organizations have different leadership cultures, which affect how the people in the organization work together. This month we discuss three different types of leadership cultures....

As we move towards the November elections, more people are sending their colleagues mass e-mails supporting a particular candidate or political issue. Think carefully before you follow suit, as these types of emails can be very divisive....

I would bet that everyone reading this newsletter has, at some point in his or her career, worked with a "slacker." You know the type I mean. She does the bare minimum, if that. She expects her colleagues to cover for her if she is...

The news is filled with stories about "successful" people, but "success" is usually defined as reaching the pinnacle of an organization, becoming famous and/or being wealthy. However, not everyone shares that definition of success. Today we discusses the Career Path Theory, which posits that there...

There is much debate about the exact percentage of communication that occurs through body language, but the experts all agree that it is "a lot." This month we discusses body language and how developing a greater awareness of what you are communicating non-verbally and what...