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Decision-making can be one of the toughest challenges faced by teams and organizations. For a vast number of reasons, many groups have difficulty making good decisions in a timely manner. One common reason is that it is frequently unclear who needs to be involved in...

Having access to a lot of information, while good, is a whole lot better when the information is organized so that you can find what you are looking for. Taking that to heart, I have redone my website, including a great tag cloud that allows...

My prior newsletter explored the unrealistic expectations that hiring committees often have about the qualities that they seek in their candidates.This newsletter discusses how the interview process can go awry when there is a disconnect between a candidate and his interviewers....

It seems that many organizations have developed excessively lengthy interview processes as they seek the nonexistent "perfect match." It would be best for all involved if these organizations revisited their hiring processes and made them more realistic....

Your job can be incredibly tricky if it requires you to navigate multiple, potentially conflicting roles. Due to the nature of their work, Human Resources professionals are particularly prone to finding themselves in this situation. However, anyone in an organization whose job includes trying to...

Organizations regularly ask, "How do we get people to hold each other accountable?" It got me wondering why this question keeps coming up. Is it simply the latest hot management topic, or has something changed to make this more of an issue? I think the...

Earlier this week, a CEO asked me what, if anything, he could do to get the senior people in his organization to act like leaders. He wondered whether people who are not natural leaders can change their behavior and learn to be leaders. The CEO's question...