Conflict Resolution

Your job can be incredibly tricky if it requires you to navigate multiple, potentially conflicting roles. Due to the nature of their work, Human Resources professionals are particularly prone to finding themselves in this situation. However, anyone in an organization whose job includes trying to...

Making assumptions is both necessary and potentially dangerous. This month's newsletter looks at some reasons for this and suggests some ways to challenge conflict-inducing assumptions....

The Myers-Briggs Type Indicator (MBTI), if used properly, can be a wonderful tool in so many different ways. The MBTI is based on psychiatrist C.G. Jung's theories. Jung believed that human behavior is predictable and that people have different preferences, which result in differences in...

Most people are breathing a sigh of relief now that the presidential campaign is finished, even if their candidate lost. People were tired of the negative ads, the stories of infighting, and the political disagreements with friends, neighbors, co- workers and family members. They want...

As the headlines trumpet more and more bad news these days, it seems that people's stress levels are rising. I have been struck by the amount of road rage, irritability, and general rudeness that I have seen over the past couple of weeks. My assumption...