A well-established, respected nonprofit organization was facing a number of challenges. First, it had grown rapidly—doubling in size in just a few years and becoming very visible. Second, it was staffed with highly motivated, autonomous professionals working on their own projects, which resulted in an organization that was somewhat balkanized. Third, the senior staff did not agree on how to articulate the organization’s mission. Each person described what the organization did in a different way, depending on his or her individual projects. Fourth, the founder was a powerful, visionary person who believed it was time to relinquish some of his authority. Finally, there were a number of management and infrastructure issues that senior management wanted to address, such as revamping fundraising, redesigning the Web site, and developing an organizational tool to ensure that deadlines were met.