Conflict Tag

Starting an ultimately successful organization usually takes a strong, driven, and creative individual to get things off the ground. Problems can arise, however, when that same individual remains in control of the organization longer than is wise. However, the departure of the founder does not...

Making assumptions is both necessary and potentially dangerous. This month's newsletter looks at some reasons for this and suggests some ways to challenge conflict-inducing assumptions....

How many of you have wasted time solving a problem that people assured you was the big issue facing your organization, project, etc., only to discover that it was the wrong issue all along? This month's newsletter will discuss what you can do to ensure...

Role-plays are a great way to develop new communication skills. You get to practice, without risking exacerbating situations by saying the wrong thing in a real-life situation. This newsletter describes a couple of different ways to use role-plays, and will hopefully encourage you to give...

Today's newsletter focuses on techniques you can use to talk to people about behavior that you would like them to change. But first, I thought it might be interesting to take a look at the various terms used to describe "non-positive feedback," for lack of...